Effective Date: August 1st 2025
Last Updated: August 1st 2025

Naveora (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert domain] or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, phone number, company name, job title.

• Billing and payment information when engaging in transactions.

b. Non-Personal Information

• Browser type, device information, IP address, and usage data.

• Cookies and similar technologies to improve your experience.

c. Information from Third Parties

• Data provided by logistics partners, payment processors, and other service providers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our logistics and related services.

• Process payments and manage accounts.

• Communicate with you about updates, inquiries, and customer support.

• Send marketing and promotional materials (with your consent where required).

• Comply with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

• Contractual necessity: To provide requested services.

• Consent: For marketing communications.

• Legal obligation: To comply with applicable laws.

• Legitimate interests: To improve our services and ensure security.

4. Sharing Your Information

We may share your information with:

• Service providers and vendors who support our operations (IT, payment processors, logistics partners).

• Legal authorities if required to comply with law or protect rights.

• Business transfers in the event of a merger, acquisition, or sale of assets.

We do not sell personal information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.

• Analyze traffic and website performance.

• Deliver personalized advertising (where legally permitted).

You can manage cookie preferences through your browser settings.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of your personal data.

• Correction: Update or correct inaccuracies.

• Deletion: Request deletion of your personal data.

• Restriction & Objection: Limit or object to processing.

• Withdraw Consent: Opt out of marketing communications at any time.

• Do Not Sell My Personal Information (California Residents): We do not sell data, but you may exercise your rights under the CCPA.

To exercise your rights, contact us at [insert email/contact form link].

8. Data Security

We implement industry-standard safeguards to protect your data. However, no system is 100% secure. You acknowledge that transmission of information via the internet is at your own risk.

9. International Data Transfers

If you access our services from outside the United States, note that your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

10. Children’s Privacy

Our services are not directed to individuals under 16 (or lower age as allowed by local law). We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will delete it.

11. Changes to This Privacy Policy

We may update this Policy periodically. Any changes will be posted with an updated “Last Updated” date. Significant changes may be communicated via email or site notice.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Naveora – Privacy Office
Email: info@naveora.com
Phone: 813 530 5586