Terms and Conditions

Terms and Conditions

Effective Date: August 1st 2025
Last Updated: August 1st 2025

Welcome to Naveora. These Terms and Conditions (“Terms”) govern your use of our website [insert domain] and our logistics and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use.

1. Company Information

Naveora (“Company,” “we,” “our,” or “us”) is a provider of international logistics solutions. Our registered business address is:
[Insert Legal Entity Name & Address]

2. Eligibility

By using our Services, you represent that you are:

  • At least 18 years old, and

  • Authorized to enter into binding contracts under applicable law.

3. Use of Services

  • You agree to use our Services only for lawful purposes and in compliance with all applicable laws, regulations, and customs requirements.

  • You shall not misuse our Services for fraudulent, harmful, or unlawful activity.

  • We reserve the right to suspend or terminate accounts for misuse or breach of these Terms.

4. Quotes, Orders, and Payments

  • All service quotes are estimates and subject to change based on final shipment details, regulatory fees, fuel costs, and other variables.

  • Payment terms will be specified in invoices. Unless otherwise stated, payments must be made in full prior to service completion.

  • Late payments may incur interest charges and/or suspension of services.

5. Shipping, Customs, and Compliance

  • Naveora acts as a logistics facilitator and may engage third-party carriers, freight forwarders, and customs brokers.

  • Customers are responsible for ensuring accurate documentation, compliance with import/export regulations, and payment of duties and taxes.

  • Naveora is not liable for delays or costs arising from customs clearance, regulatory compliance, or incorrect information provided by the customer.

6. Liability and Limitations

  • Naveora’s liability for loss, damage, or delay of shipments is limited to the lesser of (a) the invoice value of the goods, or (b) amounts recoverable under applicable international conventions (such as CMR, Warsaw, or Montreal Conventions).

  • We are not liable for indirect, incidental, or consequential damages (e.g., loss of profit, loss of business opportunities).

  • Force Majeure: We are not responsible for failure to perform due to events beyond our reasonable control, including natural disasters, strikes, war, government actions, or cyber incidents.

7. Intellectual Property

  • All content on our website (logos, text, images, designs, software) is the property of Naveora or its licensors.

  • You may not copy, distribute, or use our intellectual property without prior written consent.

8. Data Protection and Privacy

Your use of our Services is also governed by our Privacy Policy [link]. By using our Services, you consent to the collection, use, and processing of your information in accordance with applicable laws (including GDPR and CCPA, where applicable).

9. Third-Party Services

Our Services may include links or integrations with third-party services. Naveora is not responsible for third-party content, practices, or policies. Use of third-party services is at your own risk.

10. Dispute Resolution and Governing Law

  • These Terms are governed by the laws of [Insert Jurisdiction].

  • Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City/State/Country].

  • If you are a consumer within the EU/EEA, you may also use the EU’s Online Dispute Resolution platform.

11. Termination

  • We reserve the right to suspend or terminate access to our Services at our sole discretion, without notice, if you breach these Terms.

  • Termination does not affect accrued rights or obligations.

12. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns about these Terms, please contact us at:

Naveora – Privacy Office
Email: info@naveora.com
Phone: 813 530 5586
Address: [TBD]